Microsoft Teams Phone Calling in Australia at Telco ICT Group: Everything You Need to Know

Microsoft Teams Phone Calling in Australia at Telco ICT Group: Everything You Need to Know

Microsoft Teams has transformed the way businesses communicate, offering a powerful collaboration platform that integrates chat, video conferencing, and phone calling. In Australia, Microsoft Teams Phone Calling is gaining traction as businesses seek a seamless and cost-effective communication solution. At Telco ICT Group, we specialize in providing tailored Microsoft Teams Calling solutions to help businesses enhance productivity and communication.




What is Microsoft Teams Phone Calling?

Microsoft Teams Phone Calling enables users to make and receive phone calls using the Teams app on their desktop, mobile, or desk phone. This service integrates with the Public Switched Telephone Network (PSTN), allowing users to call landlines and mobiles just like a traditional phone system.

Key Features of Microsoft Teams Calling in Australia

1. Cloud-Based Calling – Make and receive calls from anywhere using the cloud, eliminating the need for traditional PBX systems.

2. Direct Routing – Businesses can connect Microsoft Teams to their existing phone provider using Direct Routing, providing flexibility and cost savings.

3. Calling Plans – Microsoft offers Calling Plans in Australia, allowing businesses to purchase phone numbers and minutes directly from Microsoft.

4. Voicemail & Call Forwarding – Users can receive voicemails, forward calls, and set up auto attendants for improved call management.

5. Integration with Office 365 – Seamless connectivity with Outlook, OneDrive, and SharePoint enhances productivity.

6. Secure & Compliant – Microsoft ensures high-level security with encryption, compliance, and advanced threat protection.

Why Choose Telco ICT Group for Microsoft Teams Calling?

• Expert Consultation: Our team of experts helps businesses select and implement the best Microsoft Teams Calling solutions.

• Custom Solutions: We tailor calling plans and Direct Routing options based on your business needs.

• Seamless Deployment: Our specialists ensure a smooth transition and minimal disruption to your existing workflow.

• Ongoing Support: We provide 24/7 support and troubleshooting for all Microsoft Teams Phone Calling services.

Benefits of Using Microsoft Teams Calling in Australia

• Cost Efficiency: Eliminates the need for traditional phone systems, reducing hardware and maintenance costs.

• Remote Work Enablement: Employees can stay connected from anywhere, whether working from home or on the go.

• Scalability: Easily scale up or down as your business grows, without worrying about additional infrastructure.

• Enhanced Collaboration: Integration with Teams chat, video, and document sharing streamlines communication.

How to Set Up Microsoft Teams Phone Calling in Australia

1. Check Licensing Requirements – Ensure you have the appropriate Microsoft 365 or Office 365 license that includes Teams Phone capabilities.

2. Choose a Calling Plan – Select a Microsoft Calling Plan or configure Direct Routing with a third-party provider.

3. Assign Phone Numbers – Provision phone numbers for users through the Microsoft Teams admin center.

4. Configure Call Settings – Set up voicemail, call forwarding, auto attendants, and other call management features.

5. Deploy and Train Employees – Ensure employees understand how to use Teams for calling and collaboration.

Choosing Between Microsoft Calling Plans & Direct Routing

• Microsoft Calling Plans: Ideal for small to medium-sized businesses looking for an all-in-one Microsoft solution.

• Direct Routing: Best for businesses with existing telephony contracts or those requiring greater flexibility in carrier selection.

Final Thoughts

Microsoft Teams Phone Calling is a game-changer for Australian businesses seeking a modern, scalable, and cost-effective phone system. Whether using Microsoft Calling Plans or Direct Routing, Telco ICT Group provides expert guidance and solutions to help businesses transition smoothly.

Are you ready to upgrade your business communication? Contact Telco ICT Group today to explore the best Microsoft Teams Calling solutions for your organization!






Location: 395 High St, Ashburton VIC 3147, Australia

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